MGB and MG Midget parts and accessories   Order line: 1-800-652-4483                

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Customer Information

gi.gif (471 bytes)Privacy policy
gi.gif (471 bytes)Store & 800 # Ordering Hours (All times are Eastern) 
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Our location
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On line shopping cart
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Availability And Prices
gi.gif (471 bytes)How To Order
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How To Pay
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Backorders
gi.gif (471 bytes)Returns
gi.gif (471 bytes)Shipping Charges - US Mainland Only
gi.gif (471 bytes)Shipping Charges - Alaska, Hawaii, Puerto Rico And Canada
gi.gif (471 bytes)International Shipping
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Core Charges
gi.gif (471 bytes)How To Contact The B Hive

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Privacy policy

Your personal information we collect from you such as email addresses, telephone numbers, shipping/billing addresses, information from any form of
payment you provide to us is only used to facilitate your order and is not sold or shared with any entity

Ordering Hours
Changes due to vacations etc will be posted here

Phone orders:
Monday through Friday, 9:00am - 4:00pm Eastern.
Online orders:
24/7

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Store Location & Hours
Changes due to vacations etc will be posted here

7230 Highway 76
Pendleton
South Carolina 29670-9158
USA

Monday through Friday, 8:00am - 5:00pm Eastern.
Click for map

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Availability And Prices

All parts listed on this web site are subject to availability.
The B Hive reserves the right to change any price at any time due to unforeseen circumstances.
In the unlikely event of a price increase from the web price, you will be informed before we ship.

If ordering off line please inform us if you are ordering off a special so as to make sure you receive the special price.
All parts listed are NEW unless otherwise noted.
All prices are $US
.
All parts on this Web site are for US specification cars only.

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How To Order
Changes due to vacations etc will be posted here

In person:

Our store is open 8.00 am - 5.00 pm Eastern Monday - Friday

Phone:
800-652-4483 9.00 am - 4.00 pm Monday - Friday Eastern time and talk to Gordon in person.
(US only)
In Canada call 864-654-3404 - 9.00 am - 4.00 pm Monday -Friday Eastern time.

Fax:
864-654-3404 9.00 am - 4.00 pm Monday - Friday Eastern time
On line: 24/7

You can now order on line using secure servers.
Just follow the easy on screen instructions to order with our new shopping cart.
You can choose to create an account if you so wish. Creating an account will save your address & phone number for up to 1 year.
For security purposes your credit card information is not saved.

Indicate if you want to backorder out of stock items (select yes or no as applicable).
Fill out the form, then follow the on screen instructions.
Remember to print your order confirmation page.
When you order on line, an email will be sent confirming your order and your order status. Initial status is set to "submitted".
By using this feature you will be informed of when & how your order was shipped.
Order status can be checked at anytime by clicking on the link in your order confirmation email.

If you have a question about your on line order, please
e-mail us with your question,
or call us on 1-800-652-4483. When emailing about a specific on line order, please use your order number as the subject.
Read our email policy
here
The information submitted on line is only used to facilitate your order.

Snail mail:
The B Hive, PO Box 331, Clemson, SC 29633
Notes:
Do not send cash or credit card information in the mail.
Please use part numbers and a brief part description plus the year and model.
Also include your Shipping Address and day time phone number.
Remember UPS will not ship to PO boxes.
The B Hive ships only to US and Canada
 

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How To Pay

Credit or Debit Card
Credit card or debit card sales must have a US or Canadian billing address
Check payments must be drawn on a US bank

We accept Visa, MasterCard and American Express for sales on line and off line.
All off line credit card orders must include the card holders name as it appears on the credit card, expiration date and your billing address.
We will need a day time phone number in case we need
to contact you.
On line payments: Fill in the appropriate boxes on our checkout form.

Important! Please read: If you are ordering off line we recommend that you do not send credit card information via E-mail. Credit card information should be sent using our toll free number.
Credit card or debit card sales must have a US or Canadian billing address

Cash

Do not send cash or credit card information in the mail.
Please do not send cash in the mail. The B Hive is not responsible for cash sent by mail.

UPS No longer accepts cash for COD's. All COD's are now payable only with a certified check or a money order.

Personal Check
If you pay by personal check we will ship your order upon confirmation from our bank that the check has cleared. Please send checks to:
The B Hive, PO Box 331, Clemson, SC 29633.
Check payments must be drawn on a US bank

Sales Tax

South Carolina residents please add applicable sales tax.

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Backorders

Sometimes we will not have in stock what you have ordered. When this happens we automatically place the part or parts on backorder and ship the rest of your order. Backorders are usually filled in 1 to 2 weeks. If you do not wish to backorder any parts, please inform us when you order. Backorders can be cancelled at any time prior to shipping with out any penalties.*
The B Hive does not charge any extra shipping or any other fee for backorders.**
*Does not apply to special orders.
**USA orders only.

Returns

Returns need prior authorization, call 1-864-654-3404 (Monday thru Friday 9.00 am to 4.00 pm) and request a return authorization.
There is no restocking charge, but returns have to be shipped pre-paid, no COD’s will be accepted.
Please note, no returns will be authorized after 180 days.
Parts that have been fitted or modified in any way will not be accepted for return and no refund will be issued.
Parts Must be returned in their original packaging (not shipping box) with a copy of the original invoice.

Returns should be sent to: The B Hive, 7230 Highway 76, Pendleton, SC 29670-9158
 

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Shipping & Handling Charges - US Mainland Only

Shipping & handling charges are based on total order amount, excluding core charges, COD fee or sales tax, if any.
Shipping is by UPS or the United States Postal Service (USPS) at The B Hive's discretion
.
Use the following chart to find your shipping charge.
Some large items will have a shipping surcharge added at check out.
These items are marked and the surcharge noted in our web catalog.

Except for COD shipments, there are no other charges.

Shipping & handling charges are not normally refundable.

The B Hive reserves the right to choose the method of shipping on any order.

  GROUND U.S. MAINLAND ONLY
TOTAL ORDER AMOUNT Shipping** Charge
$00.01 to $20.00 $7.50
$20.01 to $50.00 $10.50
$50.01 to $75.00 $13.95
$75.01 to $100.00 $15.95
$100.01 to $150.00 $18.75
$150.01 to $250.00 $22.00
$250.01 to $350.00 $25.00
$350.01 to $450.00 $28.95
$450.01 to $850.00 $31.95
$850.01   and over       See note * Free* (UPS Ground)
COD fee $11.00 per box

** Some large items will have a shipping surcharge added at check out. These items are marked and the surcharge noted in our web catalog.
* Does Not Include COD Fee (If Applicable) or any oversize surcharge.
Please remember, UPS will not ship to PO boxes.

CODs are can not be accepted on internet orders.
Phone orders received before 2:00pm Eastern time, Monday To Friday, will normally be shipped the same day.


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Shipping & Handling Charges To Alaska, Hawaii, Puerto Rico and Canada.

Alaska, Hawaii, Puerto Rico and Canada:
Shipping & handling is the actual postage amount plus $9.00 per box. Shipping is by USPS.
Certain size/weight restrictions may apply.
Other restrictions may apply
.
Some large items will have a shipping surcharge added at check out. These items are marked and the surcharge noted in our web catalog.
Shipping charges are not normally refundable.
No COD Shipments. No backorders.

Canada only: Payment must be in US funds.
Charges do not include import duties or fees, if applicable.
Import duties and/or fees are the responsibility of the customer.
Import duties and/or fees are calculated and charged by the relevant Canadian authorities.

At the moment, internet orders can not be accepted from Canada. Please order by phone.

Internet orders from Alaska, Hawaii & Puerto Rico:

The shipping charge shown on line will be adjusted as above.
At the moment, internet orders can not be accepted from Canada.
Please call 864-654-3404 - 8.00 am - 4.00 pm Monday -Friday Eastern time.

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International

The B Hive only ships to US & Canada.

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Core Charges

All part numbers ending with R, are remanufactured and require that you return the old part to us. A core charge is added to the price shown
** and is refundable on us receiving a Rebuildable part.
The core must be in the original packaging (not shipping box) with a copy of the original invoice.
Non rebuildable parts will be returned or disposed of according to your wishes.
Cores must be shipped freight pre-paid, no COD’s will be accepted.
Cores must be received by The B Hive within 180 days of the original invoice date.

** The core charge will be added to the purchase price when ordering with our shopping cart at the time of purchase and will be reflected in the price in your cart. Although core charges do not count towards shipping & handling, they can affect the s & h total in your cart. Shipping & handling charges will be adjusted on your invoice if it does.

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How To Contact The B Hive
Changes due to vacations etc will be posted here

Please include MG or MGB as a subject when emailing The B Hive to avoid automatic deletion.
E-mails with out a subject will be deleted, with out opening, as will emails with attachments such as picture files etc.

Thanks.

Emails are answered within 24-48 hours (Monday to Friday*). Please phone us if your inquiry is more urgent.

*Vacation days not included.


Email: CustomerserviceATthebhive.com

Replace AT with @

Emails are answered within 24-48 hours (Monday to Friday*). Please phone us if your inquiry is more urgent.
*Vacation days not included.

Please include MG or MGB as a subject when emailing The B Hive to avoid automatic deletion.
E-mails with out a subject will be deleted with out opening, as will forwarded emails & emails with attachments such as picture files etc.
Thanks.

Phone: 1-800-65BHIVE (1-800-652-4483) USA only. 8.00 am - 4.00 pm Monday - Friday Eastern time
Fax: (864) 654-3404. 8.00 am - 4.00 pm Monday - Friday Eastern time
Local: 654-3404. 8.00 am - 4.00 pm Monday - Friday Eastern time
Mail: PO Box 331, Clemson, SC 29633

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